Policy for Non-Subscription, A La Carte, Certificate, and One-Time Purchases
General Payment Policy for Non-Subscribers: Payments are due at time of booking, and prior to date of requested service. Reschedules available.
Refund Policy: There are NO refunds.
Policy for Subscribers, Packages, and Multi-Payment Users
General Payment Policy for Subscribers: All subscriptions will automatically renew at the end of each period, and payment due for the renewal period will be automatically withdrawn from account on file. Initial setup fee may be required.
Subscription Payments: Subscription Payments are due on date specified at subscription commencement. Once paid, there are NO refunds. Cancellations apply for the next cycle only. Please ensure that for the billable month you want to continue your subscription.
Late Payments: Any unpaid subscriptions will result in immediate cancellation of services. Please contact us at Sales@WeAreA1.com for more information or necessary payment accommodations.
Unreceived Invoices: Clients billed via invoice are responsible for payments by the due date whether the invoice was received in a timely fashion, or not. Payments for invoices sent to you by A1 after the normal invoicing period or after due date are due upon receipt.
Refund Policy: NO refunds, rescheduling available. Reschedule here.
Email: QualityAssurance@WeAreA1.com for more information or accommodations.
For more information on A1 Policy, visit: https://WeAreA1.com/Policy